A Smarter E-Bike for Everyday Mobility
Every Monotork includes premium after-sales support built for owners.
After purchase, customers get fast in-app assistance for technical issues, troubleshooting, spare parts, and guided repairs.
Everything is managed in one place - simple, fast, and built to keep you moving.
Through premium support you can:
- Get dedicated post-purchase assistance
- Receive guided technical support
- Access spare parts and repair instructions
- Manage everything in one place
Every Monotork includes dedicated pre-purchase support from the start.
Before you buy, you get fast assistance with product questions, availability, shipping, and choosing the right model.
Everything is managed in one place, simple, clear, and built to help you buy with confidence.
Through sales support you can:
- Get help with product questions
- Receive guidance before purchase
- Choose the right Monotork for your needs
Move through the city with less effort, less stress, and more freedom every day.
Move through the city with less effort, less stress, and more freedom every day.
Simplified systems with fewer wear components reduce upkeep, so you spend less time maintaining and more time riding.
Simplified systems with fewer wear components reduce upkeep, so you spend less time maintaining and more time riding.
Zero tailpipe emissions, less noise, and lower impact.
E-bikes help make cities cleaner, quieter, and more livable.
Zero tailpipe emissions, less noise, and lower impact.
E-bikes help make cities cleaner, quieter, and more livable.
Ready to make it yours?
Reserved for Monotork owners. Activate your benefits in two steps.
The MonoBonus gives you €300 off your purchase, unlocked in two steps. €250 is applied instantly at checkout. The remaining €50 is yours as cashback when you join the MonoClub after delivery. No conditions. No extra cost. Just a smarter way to own a Monotork.
Unlock €300 MonobonusHave a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
What is Monotork?
Monotork builds chainless electric bikes for everyday urban riding. No chain, no grease, no routine maintenance. Designed for people who want a smarter, cleaner ride without the upkeep of a traditional bike.
Do you provide spare parts?
Yes, we offer a full range of spare parts to ensure long-term product support and easy maintenance.
Where do you ship from?
We operate with fast and reliable shipping across Europe.
Do you offer customer support?
Yes, you can access premium assistance through our dedicated support system and chatbot.
How can I become a partner?
You can apply through our Monopoint page to access exclusive pricing and dedicated services.